Effective Date: July 27, 2025
Company: Pro Movers LLC
Website: https://promoversusa.com

1. Who We Are

Pro Movers LLC is a professional moving service provider operating exclusively in the United States. We collect and use your personal information to provide and improve our services, and to communicate with you about your moving needs.

2. What Personal Data We Collect

We may collect the following personal data through our website:

• Name
• Email address
• Phone number (if submitted)
• Any other information voluntarily provided via contact or booking forms

This data is collected when you:

• Submit an inquiry through our contact form
• Subscribe to receive information about our services

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries
• To provide information about our services
• To manage your booking if you choose to use our services
• To send you marketing communications, if you've opted in

You can unsubscribe from our marketing emails at any time using the link provided in the email or by contacting us directly.

4. Legal Basis for Processing

We process your personal data based on:

• Consent – when you voluntarily submit your information for marketing communications or service inquiries
• Contract – when you engage with us to use our moving services

5. Sharing Your Information

We do not sell or share your personal data with other companies for their own marketing purposes.

We use third-party service providers (such as CRMs and email platforms) solely to:

• Manage communications
• Schedule services and manage bookings

These providers only process your data on our behalf and under strict data protection obligations.

6. Data Security

Our website is hosted on Webflow, which employs secure hosting infrastructure, including:

• HTTPS encryption
• Server-side firewalls
• Access controls and monitoring

We take reasonable steps to ensure your data is protected from unauthorized access or disclosure.

7. Your Rights

You have the following rights regarding your personal data:

• Access – You can request a copy of the data we hold about you.
• Correction – You can ask us to correct inaccurate or incomplete data.
• Deletion – You may request that we delete your personal data at any time.
• Withdrawal of Consent – You can unsubscribe from emails or request to stop communication at any time.

To exercise any of these rights, please contact us at:
👉 https://promoversusa.com/contact-us

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If you request deletion of your data, we will remove it from our records, unless retention is legally required.

9. International Transfers

We only operate in the United States and do not transfer personal data outside the U.S.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. When we do, we’ll post the updated policy on our website. We recommend checking this page periodically.

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